General conditions of sale

Modalities for commercial services offered by Allopro

These general conditions of sale are intended to define the purchase of commercial services offered by Allopro and the associated legal effects. This part focuses on the purchase of services. The use of services is the subject of a self-standing document (see terms and conditions).
  1. The Websites and and are administered by the « Allopro SPRL » (« Allopro »), whose address is 7 Avenue valleys, 1340 Céroux-Mousty.
  2. The User wishing to purchase a commercial service offered by Allopro agrees to have read and accepted without reservation these general conditions of sale. The User agrees that any breach of these terms may be considered a breach of contract which the author will respond.
  3. The Website aims linking professionals and individuals in the construction sector and promoting the professionals of the construction industry. This link is made through the online publication of request for quote as well as through the online publication of details of construction professionals. The object of the company includes more generally all transactions of any kind, legal, economic and financial, civil and commercial, relating to the activities mentioned.
  4. Allopro reserves the right to change, without notice, the present terms of use. All modifications of the terms of use come into force within eight days. In case of significant change of the terms and use, the Users may terminate the contract to which it is committed.
  1. For convenience, it should define some concepts that appear in the following terms:
    • Allopro: the websites, and the company « Allopro SPRL ».
    • The Website: the websites and
    • The User: anyone who uses, alters, removes or adds content in the databases of Allopro through the Website, even if this content is not published on the platform.
    • The Professional User: any User registered in the business directory of Allopro.
  1. Professional Users may be contacted about a quote request or from the business directory. To maximize the chances of being contacted, the Professional users have the possibility to purchase subscription packages that increase their visibility on the Website.
Order and cancellation
  1. The Professional User wishing to order and purchase the services of the Website formally declares that he/she has full legal capacity. Any Professional User under a legal incapacity (including the meaning of Article 1123 of the Civil Code) cannot make any purchase on the Website. Before buying services on the Website, the Professional User must read and accept the terms of sale. By accepting, he recognizes that any breach of these terms may be considered a breach of contract which the author will respond.
  2. Any order is worth express acceptance of the present general conditions of sale. Allopro is committed to fulfill orders only within the limits of availability of services. Within 24 hours after placing an order, Allopro will send an email confirming the order to the email address provided by the User.
  3. Any User who wants to place an order and who is not the holder of an account must follow a registration procedure. In all cases, the final validation of the order is worth express acceptance of the present general conditions of sale and is worth acceptance of the prices and services available on the sale. This validation is considered as a signature and explicit acceptance of all processing on the Website.
Payment, billing and refund
  1. Credit card is the only accepted method of payment (Visa, MasterCard and American Express). The data requested to the Professional User for a payment are credit card number, expiry date and the control number. The payments are entirely secure. The data transmitted on Allopro servers is encrypted and no bank details are recorded in Allopro databases. Payments are processed by a specialized intermediary. The general conditions of this intermediary ( apply to the payment and the relevant provisions are considered fully reproduced herein.
  2. As soon as the order is submitted, the contract is final between the Professional User and Allopro. After the first order, the Professional User is considered as a subscriber. There is no minimum or maximum contract duration. The subscription lasts as long as it is not canceled by either party.
  3. Billing is done repeatedly, automatically and periodically. Subscription fees are automatically renewed by one month and for a similar or different amount, unless notice of cancellation is received from the Professional User. The fee remains unchanged as long as an update of pricing conditions does not take place or as long as the Professional User does not modify its subscription plan. The Professional User will be notified by email of any such change. Bank debits occur according to arrangements agreed with the Bank of the Professional User. Each payment is followed by the billing of the ordered services. The Professional User will receive an email notifying the details of his/her payments. An electronic version of the invoices is stored on the Allopro servers. These invoices are available for download through the profile of the Professional User.
  4. In case of non-payment within the fixed terms, be it partial or full, the invoice and all previous ones are immediately due. The debtor is also required to pay a recovery charge in these cases. The charge will be composed of judicial and extrajudicial costs. The extrajudicial costs are fixed as 12% (annualized) of the total amount due, plus administrative costs. There are no refunds for services purchased on the Website.
  5. The cancellation of all future recurring billings can be requested in accordance with Article 10. Allopro reserves the right to grant a refund or a credit toward the purchase of other services. The decision to payback a charge does not mean the obligation to refund additional future payments.
  6. The computerized databases, preserved in the information technology systems of the company Allopro under reasonable conditions of safety, will be regarded as the evidence of the communications and of the orders occurred between the parts and alone these data are taken in the event of litigation. The filing of purchase orders and invoices is made on are liable and durable backup media and can be produced as evidence.
  7. As far as possible, the services sold by Allopro are true to their description and presentation from the Website. If, despite everything our precautions, of the errors could occur, we could not in no case to be engaged on this fact. All operations between Allopro and a Professional User uncontested within 7 days from the start of the service delivery cannot give rise to a claim, except in the case of an explicit statutory or contractual provision to that effect.
  1. The nullity of a clause of these terms does not entail the nullity of the other contractual provisions that remain in force.
Applicable law and competent court
  1. Any dispute concerning the implementation or interpretation of these conditions of sale is subject to the exclusive jurisdiction of the courts of Liège or will be subject to a dispute settlement procedure.
  1. Users are advised to direct their complaints and questions by letter to Allopro SPRL, 7 avenue de vallées, 1340 Céroux-Mousty or by email using the address: [email protected]